01Service and eligibility
We combine traditional Chinese metaphysics calculations with third-party AI to offer Ba Zi, Zi Wei Dou Shu, compatibility, naming, dream, face and palm, feng shui and date-selection readings. Some features are free; full reports, credits and membership benefits may require payment, as shown before use or checkout.
The service is for people aged 18 or older who can enter into an agreement. Review and accept the relevant rules before registering, purchasing or using the service. If you disagree, stop using the relevant service.
02Accounts and guest access
- Provide an accessible email address and protect your password and verification codes. Do not impersonate others, share or resell accounts. Contact support if you suspect unauthorized access.
- Some services allow guest access. Guest reports and benefits depend on browser session credentials. Clearing cookies, switching devices or an expired session may prevent recovery. Sign in and claim eligible reports and benefits promptly.
- Only submit information you are authorized to use. Obtain permission before submitting another person's birth details, photos, conversations or other personal information. Do not upload identity documents, card details, passwords or unrelated sensitive information.
03Credits and report unlocks
Credits are service allowances, not deposits, currency or investments. They earn no interest and cannot be privately transferred, traded or exchanged for cash. Referral withdrawals have separate activity rules. Package quantity, price, bonuses and service costs are displayed before payment or use.
Credit purchases require a payment you initiate; there is no automatic top-up. Ordinary purchased credits currently have no general expiry date. Codes, promotional or bonus benefits may have conditions disclosed when issued. Changes will not retroactively reduce valid purchased benefits.
A report purchase unlocks only the selected report and tier. Locked reports generally expire 30 days after creation. Unlocked reports remain accessible in report history, but are not a promise of permanent backup; save important content yourself.
AI follow-up limits and validity are shown before purchase. Eligible premium reports currently generally include 15 follow-ups for 7 days from activation. Unused follow-ups expire at the end of that period.
04Membership passes
Membership passes are one-time purchases for a fixed period. Monthly, quarterly and annual passes currently last 30, 90 and 365 days respectively. Included uses, daily limits, discounts and eligible services are shown at purchase. Passes do not automatically renew or charge you; another purchase requires your action.
Included uses must be consumed within the relevant validity period. Unused uses do not automatically become credits or roll over. Daily limits follow Asia/Shanghai time. Your account displays available benefits when multiple passes are active.
05Prices, payment and delivery
Checkout displays the product, currency, amount and benefits before payment. Prices quoted in CNY are settled in CNY. Other currencies or exchange fees depend on the relevant checkout and payment provider. Price changes apply to future orders.
Current on-site payments use WeChat Pay or Alipay; some credits are available through external redemption-code stores. The relevant payment provider handles payment credentials. We retain order identifiers, amounts, status and fulfillment information, not full card numbers or security codes.
If the checkout you use explicitly identifies Waffo Pancake, that transaction uses the payment and merchant-of-record arrangements, billing descriptor and rules shown there. This applies only to orders actually processed through Waffo Pancake. Confirm the seller and product before paying.
Digital benefits activate after payment confirmation; codes require redemption. If you were charged but did not receive benefits, avoid repeated payments and contact support with the order number, payment time and receipt. Network or payment notifications can delay delivery.
06Refunds and billing disputes
For duplicate charges, incorrect amounts, missing delivery after successful payment, or a failure on our part to provide a purchased service, email support@ai-tianji.com with the order number, payment time, issue and necessary evidence. After verification, we will deliver missing benefits or refund the affected undelivered or incorrectly charged amount. Never send full card details or passwords.
Contact support to request a review of unused credits or membership benefits. Eligibility and amount depend on conditions disclosed at purchase, actual usage and applicable law. Delivered or consumed digital services generally are not refundable merely because a reading differs from subjective expectations, except for defects or applicable statutory refund rights.
Approved refunds go through the original payment channel; processing time depends on the provider. Related credits, uses or report access will be revoked. Treatment of consumed benefits will be explained before refund confirmation. External code-store or Waffo Pancake orders may also be handled through the original order's support channel.
You can contact us first for help with a billing issue. This does not limit your right to seek assistance from your payment provider, consumer protection bodies or other competent authorities.
07AI content and limitations
Readings use third-party AI models, including services that may call DeepSeek or Qwen through Alibaba Cloud DashScope or other compatible APIs. Models may change. Relevant inputs, calculation results and follow-up context are sent to the model service, as explained in our Privacy Policy.
Readings are for cultural learning, entertainment and reflection. They may be incorrect, biased or inconsistent and do not reliably predict events, wealth, relationships, health or destiny. They do not replace medical diagnoses, legal opinions, investment advice or other professional judgment. Base important decisions on facts and qualified professional advice.
We do not promise specific outcomes, returns or life changes. Third-party models, networks and payment services may experience interruptions. Contact support if purchased benefits are affected.
08Acceptable use
- Use your legitimately obtained reports for lawful personal reading, cultural research and reflection.
- Do not use the service for fraud, harassment, discrimination, privacy violations, harm to minors or unlawful content, or impersonate qualified professionals in a way that could cause harm.
- Do not attack the system, bypass payment or access controls, obtain other users' reports, scrape outputs at scale or disrupt service with automated requests.
- Do not resell the service in bulk, copy the product, or use service data to train or distill competing models without permission.
09Content and intellectual property
You retain rights to content you lawfully submit. You authorize us and necessary service providers to process it for the analysis, storage and display you request. Submission does not transfer ownership to us.
You may use legitimately obtained AI outputs to the extent allowed by law and third-party rights. Outputs may not be unique or eligible for copyright protection; we do not guarantee originality or non-infringement. Rights in site software, design, branding and other original materials remain with their owners.
10Privacy and sharing
Our Privacy Policy explains collection, purposes, third-party processing and your rights. Before creating a share link or image, review whether it includes names, birth details, photos or full readings. Anyone with a valid link may view the selected content, so share carefully.
11Suspension, termination and liability
You may stop using the service and ask support to close your account or delete information. Resolve balances, active benefits and open orders before closure. Legally required records are handled under our Privacy Policy.
We may restrict access as necessary for unlawful conduct, fraud, harm to others or threats to service security. If we permanently stop providing a purchased service for reasons unrelated to your breach, we will address undelivered paid benefits and corresponding refunds with you.
To the extent permitted by law, we do not make absolute guarantees about AI outputs or factors outside our control. Nothing excludes liability for intentional misconduct, gross negligence or other liability that cannot legally be limited, or reduces mandatory consumer rights.
12Changes, disputes and contact
Changes will be published here with an updated date. Material changes affecting purchased benefits or personal information will be communicated reasonably in advance by site notice or registered email. We will seek further consent when required. Purchased benefits remain subject to the terms at purchase and applicable law.
Contact Songjian Shiyue Studio (松间拾月工作室) to try to resolve a dispute. Unresolved matters may be brought before a competent authority or court under applicable law. Mandatory protections where you live remain available. Any difference between language versions is interpreted with the information shown at purchase and applicable law.
Operator: Songjian Shiyue Studio (松间拾月工作室). Contact support@ai-tianji.com for service, billing, refunds, security and privacy. Customer support QQ: 3359722626.